Feedback

Thanks for taking a look at our site and if we are lucky enough to win your business, you can be assured of our best attention at all times. Your order will be processed in a quick, professional and friendly manner. We try very hard to please all our customers and we rarely get complaints. We have many repeat customers because we believe in old fashioned good service, a rarity these days. Please find below some comments given voluntarily by our happy customers:

"thank you so much for processing my order so fast, your help with this has been greatly appreciated and I look forward to receiving my goodies soon."   Debbie April 09

"Both parcels arrived safely today, thanks heaps for everything." Helen April 2009

"Just wanted to say a big thank you for my chocolate moulds! They are just perfect and arrived in plenty of time for me to get organised for my daughter's birthday! I have been very impressed with your customer service so will definitely be recommending your online store to friends and family."  Kim April 2009

"Thank you again for your prompt service.  I will definitely order from you again."  Andrea April 2009

"Thank you so much for all your help regarding this. I have received both parcels today and my Chefs have said to send you a big thank you from him.

A pleasure dealing with you and will keep you in mind when ever ordering these type of items in the future."  Sopo April 2009

"Many thanks for your excellent service in supplying the chocolate moulds at such a good price and prompt delivery."  Francis March 2009

"We received our package of moulds today and just wanted to say thanks – they look great, and we really appreciate the hints and tips too."  Trevor & Jody March 2009

"Thankyou kindly Kerry, you have been most helpful. My mother told me about this website and i will be sure to tell others" Michelle Feb 2009

"Thank-you so much. I recieved my order today and it's awesome! I can't believe how quick the whole process was. On-line on Sunday, ordered Monday, recieved Tuesday. Fantastic!!!" Belynda Feb 2009

And also your customer service is of such a high standard I am pleased that I found you."  Elaine July 2008

"Just wanted to thank you for your excellent service, received all goods very quickly in excellent condition and its loverly that you included instructions and hints with it...
Will shop with you again!"  Sally June 08

"You are officially my favourite-ist person!  I went to check the mail today and found my oh so naughty chocolate moulds!

Thank you so very much for the awesome service!!!  I will most definitely be back!" Marie June 08

"Kerry, just wanted to say thank you so much for the moulds/choc etc received in excellent order yesterday.  Just fabulous!!!  My daughter and I had a ball making some pretty whakky chocolates (we made the brains a pale grey colour and filled them with melted marshmallow!) and the different coloured powders are fantastic.  Will definitely get a lot of use out of them!  I will without doubt keep you in mind for future orders and will highly recommend your products to friends"  Louise May 2008

"Received the parcel today. Thankyou very much for sending it so quickly it is greatly appreciated. I dare say you will here from me again!" Denise May 2008

 

"Thanks so much for all your help Kerry. I'll definately be coming back again and again and again! it took all my will power to not  buy everything in your store!" 

"Thanks so much for the order. Its absolutely wonderful! the instructions are clear and easy to follow and i cant wait to give it a shot! A milliono thanks for the communication and fast delivery. I will be back in your shop again as soon as possible!!" Sunny May 2008

"Received today Thankyou very much. Very pleased" Helen  April 2008

"Just a quick word to let you know the chocs arrived on time and were a great hit. Thank you so much for achieving this for us at such short notice and with such excellent results." Yvette April 2008

 

"Thank you very much! I've been looking everywhere for these things... So glad I decided to check on-line!" Leslie April 2008

 

"Got the package safe and sound on Tuesday morning. Can't express how fun it was to unpack the box and check out all my great buys. I am really impressed and I am sure your business will be invaluable to my business.

I will be back! Thanks sooo Very much!" Carissa April 2008

 "Thank you so much I received my package yesterday as per your email on the 27/3. Everything was there including all my paperwork and extras like instructions. It was great dealing with your company from the first time as my niece sent the email on Easter Saturday for me as I was babysitting. I didn't expect a response until Tue and was pleasantly suprised that my order was being processed and an answer to my question on the Santa's Sleigh was there on Sunday. I was then kept totally in the loop as to where my order was up to and when you would get that mould in for me. I then received the email saying when my order was being sent. So thank you again as you have won a new customer here.  I won't be shopping for moulds in the shops anymore - why do that when I can get them from your company without having to do a thing except send an email.  Why stand there and ask a shop assistant that really doesn't care about what you want so answers "No or I'm not sure and there is no one here to ask" which I find extremely frustrating when one email (without leaving the house0 will do the trick!!!"  Debbie March 2008

"Thanks received the moulds today!  Fantastic service!" Jenny Mar 2008

"Thank you very much. I have received my order Wednesday 19 March 08.  Thank you for such prompt service." Lorri Mar 08   

"Hi Kerry! Thanks for getting the moulds out so quickly! Thanks also on the advise". Rosemary Mar 2008

"Just a quick "thank you" for Thursday nights class, i had the best time and learnt alot.  Hope you hold another class in the near future.  There are a few people that would love to come next time. " Jody Mar 2008 

"I received my order today, everything arrived in as expected. My family and I are very satisfied and will be looking forward to purchasing again. The service is quick and the updates lessons the worries. Thank you" Bella Mar 2008

"Thank you for the prompt delivery, received today, great service." Sandra Mar 2008

"Hi Kerry, Well the boat chocs were an absolute hit. The gang could not believe their boats were on chocolates. I had to convince them they could eat them, they didn't want to until I said I could make more, even then they took some home to show their families. Absolute highlight of the night, a fantastic way to finish the night after a great dinner. Transfers were easy to work with, no sweat! Thanks for your help and speedy service, you made a special event that more special!"

Matt, NSW Mar 2008

"I received my order today, everything was perfect-thankyou very much!!!
 I really appreciate the prompt and friendly service, it is very refreshing to see that there is still some quality service out there.  I will be recommending you and will be in touch to order more from you in the near future."  Kate WA Nov 2007
"thank you for such a speedy srevice , Im very happy to have done business with you. I look forward to dealing with you again."  Kylie Vic Nov 2007
"thank you for such a speedy srevice , Im very happy to have done business with you. I look forward to dealing with you again."    Felicity Qld Nov 2007

"Thank you thank you thank you – this was certainly an easy way to shop! Your site is now in my favourites! Kaye, Vic Nov 2007

"Thank you again, for being a delight to deal with" Deb ACT Nov 2007

"Thank you very much, your communication is outstanding.  I am happy i chose to purchase from your store." Jessica NSW  Oct 2007

"Chocart will definitely be my first choice! Thank you for making my purchase a wonderful experience. Keep up the good work! its the service that's making the difference!"  Weilin, Singapore Oct 2007

"Wow shopping with you just gets better... I love everything in your shop and thank you very much for all your wonderful help!" Sharmah Vic Oct 2007

"Hi Kerry, Just wanted to let you know my order arrived super fast and in perfect condition. I have had the best time creating really cool and tasty chocolates. I did not realise how easy it is! Thank you for a great online shopping experience" Jo Vic Oct 2007

"all products exceeded my expectations - great products and service - thank you." Liz Aug 2007

"I am thrilled with my order. I appreciate the extra touches like the
chocolate hint sheet and the dropper. The order was processed very quickly
and the box was very well packaged (and the delivery man nice as well)." Leanne Aug 2007

"I am very impressed with your service and the way you responded so quickly and then kept me informed." Trish WA June 2007

"thanks so much. your service has beeen wonderful! I will recommend you to all!!" Donna Tas May 2007

"My parcel arrived when and as you said it would, and I am very happy with all of it. I will be recommending your company to all my friends, family and colleagues."  Kristie  WA April 2007
"i was very impressed with how securely the items were packed. your service can't be faulted. the quality is tip top." D Moss NSW Dec 2006
Before August 2006 when we had an ebay store, please click here to view our ebay feedback (100% positive):
THANK YOU TO ALL OUR CUSTOMERS WHO TAKE THE TIME TO LET US KNOW WE ARE DOING ALL THE RIGHT THINGS TO MAKE SHOPPING ON LINE A PLEASURE.
If you would like to contribute to our feedback (good or bad), simply email us [email protected]



 

"Just wanted to let you know my order arrived this afternoon and I am so happy.